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Preliminary and Aftercare Consultations and Counseling Appointments
All appointments require a minimum 24 hour notice for canceling or rescheduling without penalty. If you do not notify Rock Your Family Ranch of your cancellation or any change to your scheduled session(s) at least 24 hours beforehand, a refund or opportunity to reschedule may not be granted you unless Rock Your Family Ranch deems appropriate. All no shows are fully charged and waive their right to any refund.

Intensives Retreats
A minimum deposit of 25% is required to officially reserve your intensive or retreat.  From the time you register, you will have 72 hours to pay your deposit in order to reserve your dates.  Your deposit is non-refundable and all funds received are non-refundable if your start date is within 2 weeks from the day you book.  If you cancel or reschedule any retreat or intensive, a partial refund (minus deposit) will only be granted you if requested in writing more than 14 days before your scheduled service(s).  No refund will be granted if requested within 14 days of your scheduled service(s).  Your remaining balance after deposit is due on or before 14 days prior to your scheduled retreat or intensive.  Your remaining balance will be transacted from your credit/debit card on file, unless you’ve informed us in writing of a different preferred payment method.  Rock Your Family Ranch has full discretion to transfer funds as they see fit in order to attempt to accommodate clients in emergency situations or other qualifying events, as deemed appropriate by Rock Your Family Ranch.  It is your responsibility to make sure your credit/debit card has sufficient funds to cover your services.

Group Intensive Retreats
These require a 50% non-refundable deposit to reserve your spot. Any remaining refund granted requires written cancellation to Rock Your Family Ranch 14 days in advance of your scheduled workshop/retreat. No refunds will be granted within 14 days of the workshop. Rock Your Family Ranch has full discretion to transfer funds toward another date depending on client situations or emergencies, as deemed appropriate by Rock Your Family Ranch.

Experiences
You and all associated with your party agree to not hold us liable for any injuries whatsoever. You all agree to participate in any and all experiences at your own risk and at your own willing participation. All no shows are fully charged and waive their right to any refund.

Downloads/Products/Forms
If you download or purchase any product, file, or form from Rock Your Family Ranch, you agree to use it for personal use only (unless Rock Your Family Ranch grants you explicit written permission to do so) and not to duplicate it in any way or to share it in a way that would be detrimental or harmful to Rock Your Family Ranch or toward any other party, and you also agree to not use it in any way as to make yourself out to be affiliated or partnered with Rock Your Family Ranch.